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I want to get separate accounts for each of our branches

← Getting Started
Multi-branch libraries can be set up in LibraryAware in two ways: either with all locations working in a single account (parent organization only) or with each location having its own account (child organizations under the parent organization). 

Parent-Only Setup

   Sharing
  • Branches can share items they create.

   Branding
  • Branches will be sharing a common, systemwide branding block.
NOTE: Each branch can create its own branding block, but they must swap in their specific branding for each item created. (Not all templates include branding.)


     Folder Organization
  • Items created across your system can be organized by topic. For example, all storytime materials may be in one folder regardless of which branch’s staff created them.

  • The Account Administrator can easily monitor all content created by member sites. All usage statistics, including email sends and social media posts, will be in one account instead of separate branch accounts.  

Parent/Child Setup



   Sharing
  • Restrict access to items created in the parent account.
NOTE: Branches cannot share items they create, but custom templates from the parent account can be used in each child account to ensure a consistent look.


   Branding
  • Each branch can create its own branding block, which will be included automatically in templates that include branding. There is no need to choose among other branch branding options for each created item.

   Folder Organization
  • Branches will have their own space to create items and can create folders to fit their specific needs.

How to Get a Parent/Child Setup

     For New Accounts 
  • The account administrator will select the preferred option in the setup email response and provide the names and contact information for each branch.

     For Existing Accounts
  • The account administrator can contact our Support team by emailing libraryaware@ebsco.com with the names and contact information for each branch.

     Additional Information
  • These options are available for multi-branch libraries. If you are in a system with independent library members, the account administrator should contact your library’s EBSCO sales team.

If you have any questions or need further assistance, please don’t hesitate to contact our support team.

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