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Knowledge Base

  1. Status 

    1. Status of LibraryAware
    2. What do I do if book jackets aren't showing up when I try to add them to my newsletters and print items?
    3. What's New in LibraryAware?
  2. Getting Started 

    1. Welcome to LibraryAware for public libraries
    2. LibraryAware Training & Webinars
    3. Jump Start LibraryAware
    4. Searching for Templates – FAQs
    5. Using the LibraryAware Home Screen
  3. For Account Administrators 

    1. Basic Settings
    2. Catalog Link Format Examples
    3. Managing RSS Feed Data Sources
    4. How does Events by Evanced Solutions work with LibraryAware?
    5. What URL should I use for my Evanced feed?
  4. User Settings 

    1. How do I change my user profile?
    2. How do I access LibraryAware accounts for other branches?
    3. How can I change my password?
    4. How do I change my login email address?
  5. Start to Finish: LibraryAware Cheat Sheets 

    1. Cheat Sheet: Find the Right Template with Keywords
    2. Cheat Sheet: Create a Book Flyer
    3. Cheat Sheet: Create an Event Flyer
    4. Cheat Sheet: Create a "Books with Buzz" newsletter using Media Mentions
    5. Cheat Sheet: Create a Bibliography
  6. NextReads 

    1. Getting Started with NextReads Newsletters in LibraryAware
    2. How are NextReads newsletters created?
    3. NextReads Newsletters by Topic
    4. NextReads Newsletter Delivery Schedule
    5. Promoting Your NextReads Newsletters
  7. Promoting Library Services to Specific Audiences 

    1. Promoting Library Services to Entrepreneurs and Small Businesses
  8. Promoting Library E-Resources 

    1. Promoting Your Business Resources
    2. Promoting NoveList
    3. Promoting NoveList BookChat
    4. Promoting LearningExpress
  9. Using Folders 

    1. I want to create a folder
    2. Strategy: Naming and Organizing Folders and Items
    3. I want to sort my items inside the folder
    4. I want to view my active folders
    5. How do I rename a folder?
  10. Creating Items 

    1. I want to create an item
    2. Creating Print Items: Drag & Drop Editor
    3. Creating Print Items: Classic Editor
    4. What are the different types of templates in LibraryAware?
    5. I want to edit an item
  11. Editing Items: Drag & Drop Editor 

    1. How do I add and edit text in the Drag and Drop editor?
    2. How do I add and edit images in the Drag and Drop editor?
    3. How do I add and edit shapes?
    4. How do I add or change branding in an item in the Drag and Drop editor?
    5. How do I add or change a background color?
  12. Saving & Previewing Items 

    1. How do I save my item?
    2. I want to save my item as a PDF
    3. I want to save a flyer or other item as an image
    4. I want to move an item from one folder to another
    5. How can I share my item so a coworker can review?
  13. Creating & Using E-Blasts 

    1. How do I create and edit an e-blast in the Drag & Drop Email Editor?
    2. How can I use the Drag & Drop Email Editor to send e-blasts to my newsletter subscribers?
    3. How do I create and edit an e-blast in the Classic Editor?
    4. Accessibility in LibraryAware Emails
    5. Can a link embedded in an email link to anything?
  14. Editing Items: Drag & Drop Email Editor 

    1. Introducing the New Drag & Drop Email Editor
    2. What are the elements of a Drag & Drop email?
    3. Does the Drag & Drop Email Editor offer autosave?
    4. How do I add images in the Drag & Drop Email Editor?
    5. How do I edit images in the Drag & Drop Email Editor?
  15. Creating & Using Newsletters 

    1. I want to create a newsletter list
    2. How do I edit a newsletter list?
    3. How can I see a list of my newsletter lists?
    4. How can I see which newsletter lists receive syndicated content?
    5. What are starred Newsletter Lists and how do I manage them?
  16. Editing Items: Classic Editor 

    1. How do I create and edit items in the Classic editor?
    2. How can I create bibliographies in the Classic editor?
    3. Classic Editor: Reusables
    4. What if I have trouble finding the book that I want to add to my item or newsletter?
    5. How do I enter or edit text?
  17. Managing Subscribers 

    1. How do I add subscribers?
    2. How do I bulk upload a list of subscribers?
    3. How do I edit or delete email subscribers?
    4. Can I export my subscriber list?
    5. How do I create a new Subscriber Interest Group?
  18. Posting to Social Media 

    1. I want to post to social media
    2. Social Media - FAQs
    3. How do I pin LibraryAware content to Pinterest?
  19. Creating & Using Widgets 

    1. I want to create a widget and add it to my library's website
    2. How do I choose the right widget template?
    3. How do I create widget containers to hold my promotional widgets?
    4. How do I create a newsletter widget or add newsletter content to my site?
    5. How do I add a widget container to my website to display my widgets?
  20. Statistics & Reports 

    1. Reports – FAQs
    2. Folder Reports
    3. Folder Metrics
    4. Folder Schedule
    5. Communication Summary
  21. Printing & Publishing Items 

    1. Where can I view the full schedule of all Items my organization has published?
    2. I want to print an item
    3. What are the recommended print settings for LibraryAware?
    4. My bookmarks (or quarter/half page flyers) are not aligned properly when I print. What can I do?
    5. Why is my branding block displaying incorrectly or missing for a particular Item type?
  22. Troubleshooting 

    1. Why can't I activate my account?
    2. Why does LibraryAware log me out?
  23. General Topics 

    1. What is the difference between an Interest Group and a Newsletter List?
    2. Is LibraryAware compatible with Macs?
    3. Can I use LibraryAware images outside of LibraryAware?
    4. Do I need copyright permission to upload photos?
    5. What keywords can I use to find design element images for my items?
  24. All articles 

    1. Basic Settings
    2. How do I add subscribers?
    3. How do I change my user profile?
    4. Welcome to LibraryAware for public libraries
    5. I want to post to social media

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