Knowledge Base

  1. Status 

    1. Status of LibraryAware
    2. What's New in LibraryAware?
  2. Getting Started 

    1. Welcome to LibraryAware for public libraries
    2. Welcome to the Newsletter Builder for corporate customers
    3. Using the Search Bar Feature
    4. Using the LibraryAware Home Screen
    5. How do I promote LibraryAware?
  3. Start to Finish: LibraryAware Cheat Sheets 

    1. Cheat Sheet: Find the Right Template with Keywords
    2. Cheat Sheet: Create an Event Flyer
    3. Cheat Sheet: Create a Reading Map
    4. Cheat Sheet: Create a Bibliography
    5. Cheat Sheet: Create a Bookmark
  4. NextReads 

    1. Getting Started with NextReads in LibraryAware
    2. NextReads Downloads
    3. Standard Newsletters Provided by NextReads
    4. How are NextReads newsletters created?
    5. Expert Tips on Editing NextReads Newsletters
  5. Promoting Library Services to Specific Audiences 

    1. Promoting Library Services to Entrepreneurs and Small Businesses
  6. Promoting Library E-Resources 

    1. Promoting Your Business Resources
    2. Promoting NoveList
    3. Promoting LearningExpress
  7. Video Tutorials 

    1. Video Tutorials
  8. Admin 

    1. Basic Settings
    2. What URL should I use for my Evanced feed?
    3. How does Events by Evanced Solutions work with LibraryAware?
    4. Catalog Link Format Examples
    5. Content Availability
  9. Subscriber Management 

    1. How do I add subscribers?
    2. How do I bulk upload a list of subscribers?
    3. How do I edit or delete email subscribers?
    4. Can I export my subscriber list?
    5. How do I create a new Subscriber Interest Group?
  10. User Settings 

    1. How do I change my user profile?
    2. How do I access LibraryAware accounts for other branches?
    3. How can I change my password?
    4. How do I change my login email address?
  11. Creating a Promotion 

    1. How do I create a Promotion?
    2. Strategy: Naming and Organizing Promotions and Items
  12. Editing Current Promotions 

    1. How do I view Active Promotions?
    2. How do I archive an Active Promotion?
    3. What are starred Promotions/Items and how do I manage them?
  13. Creating Items 

    1. How do I create items?
    2. What are the different types of templates in LibraryAware?
    3. How do I create an item from scratch?
    4. How do I create two-sided Items?
    5. How do I find shelf talker templates in LibraryAware?
  14. Editing Items: Lists Editor 

    1. Creating Print Items: Lists Editor
    2. How do I create items in the Lists editor?
    3. How can I create bibliographies in the Lists editor?
    4. Reusables
    5. What if I have trouble finding the book that I want to add to my item or newsletter?
  15. Creating & Using E-Blasts 

    1. How do I create and edit an e-blast?
    2. Accessibility in LibraryAware Emails
    3. What is the difference between a newsletter and an e-blast?
    4. Should I create a newsletter under the Promotions tab or the Newsletter tab? What about e-blasts?
    5. Can a link embedded in an email link to anything?
  16. Editing Items: Drag and Drop Editor 

    1. Creating Print Items: Drag and Drop Editor
    2. What keyboard shortcuts can I use in the Drag and Drop editor?
    3. How do I add and edit text in the Drag and Drop editor?
    4. How do I add and edit images in the Drag and Drop editor?
    5. How do I add and edit shapes?
  17. Saving & Previewing Items 

    1. How do I save my item?
    2. How do I save my item as a PDF?
    3. How do I copy an item?
    4. How can I move an item from one Promotion to another?
    5. How can I share my item so a coworker can review?
  18. Printing & Publishing Items 

    1. Where can I view the full schedule of all Items my organization has published?
    2. How do I print Items?
    3. What are the recommended print settings for LibraryAware?
    4. My bookmarks (or quarter/half page flyers) are not aligned properly when I print. What can I do?
    5. Why is my branding block displaying incorrectly or missing for a particular Item type?
  19. Creating & Using Newsletters 

    1. How do I create a newsletter list?
    2. How do I edit a newsletter list?
    3. How do I create a newsletter from an EBSCO or NoveList alert?
    4. How can I see a list of my newsletter lists?
    5. How can I see which newsletter lists receive syndicated content?
  20. Creating & Using Widgets 

    1. What is the process for creating a widget and adding it to your library's website?
    2. How do I create widget containers to hold my promotional widgets?
    3. How do I create a newsletter widget or add newsletter content to my site?
    4. How do I add a widget container to my website to display my widgets?
    5. Where can I display my widget?
  21. Managing a Promotion 

    1. How do I view the details of an item I created?
    2. How do I delete an Item?
    3. How do I delete a Promotion?
    4. Schedule
    5. Promotional Details
  22. Statistics & Reports 

    1. Promotional Reports
    2. Promotion Schedule
    3. Newsletter Send History
    4. Newsletter Subscription History
    5. Promotions Overview
  23. General Topics 

    1. What is the difference between an Interest Group and a Newsletter List?
    2. What is the difference between a promotion and an item?
    3. Is LibraryAware compatible with Macs?
    4. Can I use LibraryAware images outside of LibraryAware?
    5. Do I need copyright permission to upload photos?
  24. Marketing Tips 

    1. Strategy: Design Best Practices
    2. Tip: Key Elements to Know Before You Start
    3. Tip: Program Planning
    4. Tip: Program Planning Checklist
    5. Tip: Channels of Communication
  25. Troubleshooting 

    1. Why can't I activate my account?
    2. Why does LibraryAware log me out?
  26. All articles 

    1. Basic Settings
    2. How do I add subscribers?
    3. How do I change my user profile?
    4. How do I create a Promotion?
    5. How do I view Active Promotions?

Feedback and Knowledge Base