Knowledge Base

← Help & Support

  1. Status →

    1. Status of LibraryAware

  2. Learn About the Recent Changes →

    1. Upcoming NextReads Changes
    2. January 2017 Updates
    3. April 2016 Updates
    4. February 2016 Updates
    5. December 2015 Updates

  3. Getting Started →

    1. Welcome to LibraryAware for public libraries
    2. Welcome to the Newsletter Builder for corporate customers
    3. LibraryAware Training
    4. System Requirements
    5. How do I promote LibraryAware?

  4. Start to Finish: LibraryAware Cheat Sheets →

    1. Cheat Sheet: Create an Event Flyer
    2. Cheat Sheet: Create a Reading Map
    3. Cheat Sheet: Create a Bibliography
    4. Cheat Sheet: Create a Flyer Using 3-Layer Templates
    5. Cheat Sheet: Create a Bookmark

  5. NextReads →

    1. Getting Started with NextReads in LibraryAware
    2. NextReads Downloads
    3. Standard Newsletters Provided by NextReads
    4. How are NextReads newsletters created?
    5. LibraryReads Newsletters

  6. Video Tutorials →

    1. Video Tutorials

  7. Admin →

    1. Basic Settings
    2. What URL should I use for my Evanced feed?
    3. How does Events by Evanced Solutions work with LibraryAware?
    4. Catalog Link Format Examples
    5. Content Availability

  8. Subscriber Management →

    1. How do I add subscribers?
    2. How do I bulk upload a list of subscribers?
    3. How do I edit or delete email subscribers?
    4. Can I export my subscriber list?
    5. How do I create a new Subscriber Interest Group?

  9. User Settings →

    1. How do I change my user profile?
    2. How do I access LibraryAware accounts for other branches?
    3. How can I change my password?
    4. How do I change my login email address?

  10. Creating a Promotion →

    1. How do I create a Promotion?

  11. Editing Current Promotions →

    1. How do I view Active Promotions?
    2. How do I archive an Active Promotion?
    3. What are starred Promotions/Items and how do I manage them?

  12. Creating Items →

    1. How do I create Items?
    2. What are the different types of templates in LibraryAware?
    3. What are flexible templates?
    4. How do I find shelf talker templates in LibraryAware?
    5. What are Section Layout templates and how can I use them to create bibliographies in print Items?

  13. Editing Items →

    1. About the Editor
    2. How do I create Print Items using Section Layouts?
    3. How do I create and edit an e-blast?
    4. What is the difference between a newsletter and an e-blast?
    5. Reusables

  14. Printing & Publishing Items →

    1. Where can I view the full schedule of all Items my organization has published?
    2. How do I print Items?
    3. What are the recommended print settings for LibraryAware?
    4. My bookmarks (or quarter/half page flyers) are not aligned properly when I print. What can I do?
    5. Why is my branding block displaying incorrectly or missing for a particular Item type?

  15. Creating & Using Newsletters →

    1. How do I create a newsletter list?
    2. How do I edit a newsletter list?
    3. How do I create a newsletter from an EBSCO or NoveList alert?
    4. How can I see a list of my newsletter lists?
    5. How can I see which newsletter lists receive syndicated content?

  16. Creating & Using Widgets →

    1. What is the process for creating a widget and adding it to your library's website?
    2. How do I create widget containers to hold my promotional widgets?
    3. How do I create a newsletter widget or add newsletter content to my site?
    4. How do I add a widget container to my website to display my widgets?
    5. Where can I display my widget?

  17. Managing a Promotion →

    1. How do I view the details of an Item I created?
    2. How do I delete an Item?
    3. How do I delete a Promotion?
    4. Schedule
    5. Promotional Details

  18. Statistics & Reports →

    1. Promotional Reports
    2. Promotion Schedule
    3. Newsletter Send History
    4. Newsletter Subscription History
    5. Promotions Overview

  19. General Topics →

    1. What is the difference between an Interest Group and a Newsletter List?
    2. What is the difference between a Promotion and an Item?
    3. Is LibraryAware compatible with Macs?
    4. Can I use LibraryAware images outside of LibraryAware?
    5. Do I need copyright permission to upload photos?

  20. Marketing Tips →

    1. Tip: Key Elements to Know Before You Start
    2. Tip: Program Planning
    3. Tip: Program Planning Checklist
    4. Tip: Channels of Communication
    5. Tip: Handouts

  21. Troubleshooting →

    1. Why can't I activate my account?
    2. Why does LibraryAware log me out?

  22. All articles →

    1. Basic Settings
    2. How do I add subscribers?
    3. How do I change my user profile?
    4. How do I create a Promotion?
    5. How do I view Active Promotions?

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