Knowledge Base

← Looking for help?

  1. Status →

    1. I need to communicate about the COVID-19 crisis
    2. Status of LibraryAware
    3. What's New in LibraryAware?
    4. What do I do if book jackets aren't showing up when I try to add them to my newsletters and print items?

  2. Getting Started →

    1. Welcome to LibraryAware for public libraries
    2. Using the Search Bar Feature
    3. Using the LibraryAware Home Screen
    4. LibraryAware Training
    5. Jump Start LibraryAware

  3. Start to Finish: LibraryAware Cheat Sheets →

    1. Cheat Sheet: Find the Right Template with Keywords
    2. Cheat Sheet: Create an Event Flyer
    3. Cheat Sheet: Create a "books with buzz" newsletter
    4. Cheat Sheet: Create a Reading Map
    5. Cheat Sheet: Create a Bibliography

  4. NextReads →

    1. Getting Started with NextReads in LibraryAware
    2. NextReads Downloads
    3. I want to use the NextReads newsletters to promote my online programs and services
    4. I want to add a link to an e-book or e-audiobook in my NextReads newsletter
    5. I want to deactivate or suspend the NextReads newsletters during COVID-19

  5. Promoting Library Services to Specific Audiences →

    1. Promoting Library Services to Entrepreneurs and Small Businesses

  6. Promoting Library E-Resources →

    1. Promoting Your Business Resources
    2. Promoting NoveList
    3. Promoting LearningExpress

  7. Video Tutorials →

    1. Video Tutorials

  8. For Account Administrators →

    1. Basic Settings
    2. What URL should I use for my Evanced feed?
    3. How does Events by Evanced Solutions work with LibraryAware?
    4. Catalog Link Format Examples
    5. Content Availability

  9. Subscriber Management →

    1. How do I add subscribers?
    2. How do I bulk upload a list of subscribers?
    3. How do I edit or delete email subscribers?
    4. Can I export my subscriber list?
    5. How do I create a new Subscriber Interest Group?

  10. User Settings →

    1. How do I change my user profile?
    2. How do I access LibraryAware accounts for other branches?
    3. How can I change my password?
    4. How do I change my login email address?

  11. Creating a Promotion →

    1. I want to create a Promotion
    2. Strategy: Naming and Organizing Promotions and Items

  12. Editing Current Promotions →

    1. How do I view Active Promotions?
    2. How do I archive an Active Promotion?
    3. What are starred Promotions/Items and how do I manage them?

  13. Creating Items →

    1. How do I create items?
    2. What are the different types of templates in LibraryAware?
    3. How do I create an item from scratch?
    4. How do I create two-sided Items?
    5. How do I find shelf talker templates in LibraryAware?

  14. Editing Items: Lists Editor →

    1. Creating Print Items: Lists Editor
    2. How do I create items in the Lists editor?
    3. How can I create bibliographies in the Lists editor?
    4. Reusables
    5. What if I have trouble finding the book that I want to add to my item or newsletter?

  15. Creating & Using E-Blasts →

    1. How do I create and edit an e-blast?
    2. Accessibility in LibraryAware Emails
    3. How do I create a clickable button and add it to my item?
    4. Can a link embedded in an email link to anything?
    5. How can I get the permanent link to an e-blast?

  16. Editing Items: Drag and Drop Editor →

    1. Creating Print Items: Drag and Drop Editor
    2. What keyboard shortcuts can I use in the Drag and Drop editor?
    3. How do I add and edit text in the Drag and Drop editor?
    4. How do I add and edit images in the Drag and Drop editor?
    5. How do I add and edit shapes?

  17. Saving & Previewing Items →

    1. How do I save my item?
    2. How do I save my item as a PDF?
    3. How to save a flyer or other item as an image?
    4. How do I copy an item?
    5. How can I move an item from one Promotion to another?

  18. Printing & Publishing Items →

    1. Where can I view the full schedule of all Items my organization has published?
    2. How do I print Items?
    3. What are the recommended print settings for LibraryAware?
    4. My bookmarks (or quarter/half page flyers) are not aligned properly when I print. What can I do?
    5. Why is my branding block displaying incorrectly or missing for a particular Item type?

  19. Creating & Using Newsletters →

    1. I want to create a newsletter list
    2. How do I edit a newsletter list?
    3. How do I create a newsletter from an EBSCO or NoveList alert?
    4. How can I see a list of my newsletter lists?
    5. How can I see which newsletter lists receive syndicated content?

  20. Creating & Using Widgets →

    1. I want to create a widget and add it to my library's website
    2. How do I choose the right widget template for my social media post, blog post, website carousel, or digital sign?
    3. How do I create widget containers to hold my promotional widgets?
    4. How do I create a newsletter widget or add newsletter content to my site?
    5. How do I add a widget container to my website to display my widgets?

  21. Managing a Promotion →

    1. How do I view the details of an item I created?
    2. How do I delete an Item?
    3. How do I delete a Promotion?
    4. Schedule
    5. Promotional Details

  22. Statistics & Reports →

    1. Promotional Reports
    2. Promotion Schedule
    3. Newsletter Send History
    4. Newsletter Subscription History
    5. Promotions Overview

  23. General Topics →

    1. What is the difference between an Interest Group and a Newsletter List?
    2. What is the difference between a promotion and an item?
    3. Is LibraryAware compatible with Macs?
    4. Can I use LibraryAware images outside of LibraryAware?
    5. Do I need copyright permission to upload photos?

  24. Troubleshooting →

    1. Why can't I activate my account?
    2. Why does LibraryAware log me out?

  25. All articles →

    1. Basic Settings
    2. How do I add subscribers?
    3. How do I change my user profile?
    4. I want to create a Promotion
    5. How do I view Active Promotions?

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