- Click the Subscribers link at the top of the LibraryAware screen.
- Click the Active Subscribers link on the left, under Email Subscribers.
- At the Active Subscribers page, the total number of subscribers for your organization will be available below the subscriber chart. Total Subscribers will include any subscribers that have bounced. Active Subscribers in the number of subscribers that do not have bounced emails.
Note: By default, subscribers that have unsubscribed from your communications will not be listed at the Active Subscribers page. To view deactivated subscribers, click the
Deactivated Subscribers link (under Email Subscribers) on the left. Deactivated Subscribers are subscribers who have selected to unsubscribe from everything.