Book record issues in LibraryAware
Our technical teams are investigating a solution on two fronts. The first is to make sure that our book records are complete to-date. This first solution will be a temporary one and may not fix the missing annotations, but will alleviate some of the extra time and trouble our customers are experiencing. The second solution is an expedited fix to make sure the book record build doesn’t experience such gaps again. While both solutions are fast-tracked, we don’t have an estimated fix time yet.
If you add books to NextReads newsletters or create custom book newsletters, you can add a blank book record as a temporary workaround.
If you do not add in your own book records to NextReads newsletters or create custom book newsletters, you will not need to do anything. Our NextReads bibliographers write those annotations so your staff and readers will not notice any issues.
Thank you for your patience as we work to fix this problem as soon as possible. We will update this notice with a timeline or notification of a solution as soon as that information becomes available. If you would like to receive email notification of progress on this service issue, please contact LibraryAware support. LibraryAware support is also available if you have questions.