Status of LibraryAware

9/17/18, 10:00 am ET:

Our email issues from last week have been resolved. Some email delivery confirmations may not have been sent, but emails have been processed. We sincerely apologize for the inconvenience this has caused. If you have any questions or concerns, please contact us at LibraryAware@ebsco.com.


Book record issues in LibraryAware


You will now be able to find new book titles once again in LibraryAware. We believe that the issue with missing book records has been completely resolved, however there is always a possibility of lingering issues. If you do not see the fix right away, try refreshing your browser window. If you continue to experience issues, please let our Support Team know by sending an email to LibraryAware@ebsco.com

We apologize for any frustration and inconvenience that this may have caused you and your colleagues. We know it took a while to fix this and we do apologize; it turned out to be a very complicated problem to solve. We really appreciate your patience while the EBSCO development team worked to resolve the issue.

If you have any questions or experience any issues, please be sure to let our Support Team know right away by sending an email to LibraryAware@ebsco.com.




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