Book record issues in LibraryAware
We have received notifications from both LibraryAware customers and NextReads bibliographers that book records are missing in LibraryAware, especially affecting newer titles. In many cases, when the book record is present, the annotation is missing. We understand that this has caused a significant problem for customers that create their own book newsletters and edit the content in their NextReads newsletters. We apologize for the issue and the frustration it is causing our customers.
We are working with the EBSCO development team to address this issue as quickly as possible. Thank you for your patience as we work to fix this problem. We are very sorry for the inconvenience this has caused.
We will update this notice with a timeline or notification of a solution as soon as that information becomes available. If you would like to receive email notification of progress on this service issue, please contact LibraryAware support. LibraryAware support is also available if you have questions.
If you do not add in your own book records to NextReads newsletters or create custom book newsletters, you will not need to do anything. Our NextReads bibliographers write those annotations so your staff and readers will not notice any issues.