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How do I create a new Subscriber Interest Group?

← Managing Subscribers

A Subscriber Interest Group is a group of subscribers with similar interests or characteristics. You can target promotions to a specific audience by assigning subscribers to Interest Groups. For example anyone interested in children’s programming may be added to a Children’s Programming Interest Group while anyone interested in adult programming may be added to an Adult Programming Interest Group. 

Subscribers can belong to one or several Subscriber Interest Groups, or none. 

To create a new Subscriber Interest Group from the Subscriber Interest Groups page:

Note: Only users who are assigned the Administrator or Publisher role will have access to the Subscriber Interest Groups page.

  1. Select Subscribers from the top of LibraryAware, and click the Subscriber Interest Groups link on the left.
  2. Click the Create button.
  3. Enter the name for your new Interest Group.
  4. If this Interest Group is private and should not appear on your Opt-In page, check Exclude from Opt-In page checkbox. Note: If you exclude the group from the Opt-in page, patrons will not have a way to unsubscribe from the emails they receive. To ensure they still have this option, provide a link in the body of the email that is received by a staff member/group who will manage unsubscribe requests. For example: If you no longer want to receive updates from us, click here to unsubscribe. (Link 'click here' to an email address.)
  5. Click Save.
  6. Click the Go Back link to return to the list of Interest Groups.
Note: Private Interest Groups will be marked with a lock icon in the list of Subscriber Interest Groups.

To create a new Subscriber Interest Group as you add subscribers:

  1. Select Subscribers from the top of LibraryAware, and click the Active Subscribers link on the left (under Email Subscribers).
  2. Click Add and select Single Subscriber or Bulk Subscribers.
  3. Enter your new subscriber(s) information. Note: If you plan to add more than 20,000 email addresses at one time, please contact LibraryAware Support at LibraryAware@ebsco.com for assistance. (See the How do I add subscribers? or How do I bulk upload a list of subscribers? Help pages for information on adding subscribers.)
  4. In the Create Subscriber Interest Group field, enter the name for your new Interest Group and click Add.
  5. Click Save (or Import and update Subscribers if you added Bulk Subscribers). The subscriber(s) will be added and will be associated with the new Subscriber Interest Group.

To create a new Subscriber Interest Group for existing subscribers:

  1. Select Subscribers from the top of LibraryAware, and click the Active Subscribers link on the left (under Email Subscribers).
  2. Use the checkboxes on the left side of your subscriber list to select the subscribers that you want to add to your Interest Group.
  3. Click More and select Add Interest Groups.
  4. In the Create Subscriber Interest Group field, enter the name for your new Interest Group and click Add.
  5. Click Save to add these subscribers to the selected Interest Group.



Related Articles:

How do I add subscribers to an existing Subscriber Interest Group?

How do I edit or delete Subscriber Interest Groups?



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