Welcome to the Newsletter Builder for corporate customers

This page provides content and links that will help answer any questions you have when creating your newsletters in Newsletter Builder. 

If you have any additional questions, please email support at LibraryAware@ebsco.com.

Let’s get started. Please note that Newsletter Builder (for corporate customers) is available under the Newsletters section of LibraryAware.
Additional Links:
Need additional help?  LibraryAware offers training on Newsletter Builder every week.  Sign up for our next training.

Create a New Newsletter Issue


Note: LibraryAware will set you up with a Newsletter List call “Newsletter Builder” for your Newsletter Issues.
  1. Click Newsletters at the top of LibraryAware.
  2. Click Newsletter Lists on the left.
  3. Under the "Newsletter Builder" Newsletter List, click the Create Issue link.
  4. Enter a name for your newsletter issue.
  5. Your branding is already set to the default

Pull in Content from an EBSCO Folder

  1. In the Newsletter Editor, click on a section of the newsletter.  A set of icons will display.
  2. Click Add New.
  3. From the Add New menu, hover over Multiple Records.
  4. Select Add Items by Folder.
  5. Enter your EBSCO username.
  6. Enter the name of the EBSCO personal folder that contains the records that you want to add to your newsletter.
  7. Click the Select my items button.
  8. Use the checkboxes to select the exact records that you want to import.  Or click the checkbox beside the folder name to select all.
  9. Click the Select how these items will be displayed button.
  10. Select the layout for the content you are importing.
  11. Check the Clear this zone before rendering my records checkbox.
  12. Click the Finish button.
  13. The content from your folder will be added below.
See this tutorial for more information on adding content from an EBSCO folder: https://www.youtube.com/watch?v=0oah-_hOVxk

Edit Your Issue Content

  1. Insert/Delete Text in a Text Area: Insert your cursor and type in your new text or use the backspace key to delete text.  
  2. Insert Special Characters: Place cursor where you want the character, select the Insert Special Character icon from the toolbar at the top of the Editor.  Select the special character you would like to add.
  3. Delete section: Click on the section you want to delete and click the Delete button from the set of icons that appear.

Insert images in your newsletter

  1. In the template Editor, insert your cursor in a text area where you want the image to be added.
  2. Click the Insert Image icon from the toolbar at the top of the Editor.
  3. From the Images tab of the Image Selector window, use the keyword search or browse to find the image you would like to add.
  4. Click Select Image to add an image to your newsletter.
  5. When the image is added, click on the image to edit it.
  6. Resize the image container box by moving the handles on the corners of the image.
  7. Zoom in or out of the image using the Zoom In and Zoom Out buttons in the toolbar.
  8. Click the Text Wrap button to position text around the image.

Insert links into the Newsletter Issue


You can add links to a website, a PDF, or even to an EBSCO database.
  1. Highlight the text you would like to link.
  2. Click the Add/Edit Link button from the Editor toolbar.
  3. Select the type of link:
    • E-Resource – Select this option to link to an EBSCO database. Click the Select E-Resource button.  A lists of E-Resources that your organization has set up, will display. Select the database, the link format, and click OK.
    • Uploaded File – Select this option to link to a PDF or another type of document from your computer. Click Choose File to select the file from your computer and click OK.
    • Custom – Select this option to link to a website.  Enter the URL and click OK.
    • Mail To – Select this option to link to an email address.  Enter the Recipient E-mail Address and click OK.
  1. Highlight the text that you would like to change.
  2. From the toolbar at the top of the Editor, use the Font drop-down to change the font
  3. Use the Text Color drop-down to change the color of the font.

Send your Newsletter Issue

  1. From the Editor, click Publish to button in the top right.
  2. Select Schedule Email.
  3. Select date and time to publish the email
  4. Edit the Subject and Reply To Address under Email Publication Options.
  5. From the Send To drop-down, select which subscribers to which you’d like this email to be sent:
    • All Subscribers: Select this option to send to all of the subscribers listed in LibraryAware.
    • Subscribers by Interest Group: Select this option to send to subscribers of a specific Interest Group(s). See below for more information on Interest Groups.
    • Subscribers by Interest Group since…: Select this option to send to only the Interest Group subscribers that have subscribed since a certain date.  Select the date from the field to the right of the drop-down menu.
  6. If you selected either of the “Subscribers by Interest Group” options:
    • Click in the Select interest groups… field 
    • Click the name of the Interest Group to add it to the Send To list. 
    • Specify whether you’d like to send to subscribers in ANY or ALL of the selected Interest Groups. 
      • Sending to subscribers in ANY of the selected interest groups will deliver the email to anyone whose address appears at least once across any of the groups selected.
      • Sending to subscribers in ALL of the selected interest groups will deliver the email to only those whose email addresses appear in all of the groups selected. For example, if you choose your Marketing and Sales Interest Groups, only those who are listed in both the Marketing AND Sales groups will receive the email. 
  7. In the Additional Email addresses field, list any email addresses not associated with your selected Interest Group(s) to which you would like to send your email.  Separate multiple email addresses with a semi-colon.   
  8. Check Email me when delivery is complete if you want to be notified by email when your Item has been added to your catalog.
  9. Click Save Publication Event to schedule the email 

View Email Schedule

  1. Click Reports at the top of LibraryAware.
  2. Click on Newsletter Send History on the left side of the screen. 
  3. The email schedule for all newsletter issues will display.

Check Metrics for your Newsletter Issue

  1. Click Newsletters at the top of the screen.
  2. Click Newsletter Lists on the left.
  3. Under the “Newsletter Builder” Newsletter List, click List Overview
  4. From this page you can see the number of unique opens, views, bounces and total clicks.

Add an interest group


Create an interest group of your subscribers.
  1. Click the Subscribers tab at the top of the screen.
  2. Click Subscriber Interest Groups on the left.
  3. Click Create.
  4. Enter a name for the Interest Group.
  5. Click Exclude from Opt-In page.
  6. Click Save.

Add subscribers to interest groups


You can add a subscriber to an interest group when you add the subscriber to your account.  See How do I add subscribers? for more information on adding subscribers.

To add an existing subscriber to an interest group:
  1. Click the Subscribers tab at the top of the screen.
  2. From the Active Subscribers page, search for the subscriber name.
  3. Click the Edit link to the right of the subscriber name.
  4. Click in the Select Subscriber Interest Group field and select an Interest Group.
  5. Click Save Changes button.

Set up auto-alert Newsletters


You can set up a Newsletter List to create issues from your EBSCO alert content.
  1. Click Newsletters at the top of the screen.
  2. Click Newsletter Lists on the left.
  3. Click Create List button.
  4. Enter a list name and description.
  5. Uncheck “Include Newsletter in Opt-In Page”
  6. Click the Customize List Layout button.
  7. Choose the one-column Newsletter List Layout.
  8. Choose a Font and a Color Swatch.
  9. Click Select Layout.
  10. Under List Syndication, select “The list will use an EBSCOhost alert as a source of issues.”
  11. Enter your EBSCOhost username.
  12. Select the EBSCO Alert Name from the drop-down.
  13. Select a Layout from the drop-down.
  14. Enter the number of results to use from the alert feed.
  15. Select the frequency that you want a newsletter issues created from the alert.  Note: You will want to select the frequency that you have set the alert to run in EBSCO.
  16. If you want the newsletter issue to send automatically, check “Schedule the issue to be sent.”  Select the number of days after the issue is created, to send the issue.
    Note: We recommend that you review the newsletter issue before sending to your subscribers.  Please allow several days of a delay from the time the newsletter issue is created to the time it is sent.
  17. Click the Save Changes button.


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