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What's New in LibraryAware?

Check our status page for updates on LibraryAware's system performance. 


February 1, 2024

Gmail and Yahoo! email requirements

We have reviewed the new bulk email sender requirements from Gmail and Yahoo! and are already meeting or exceeding most of them. There are a couple of updates we need to make, namely the introduction of single-click unsubscribe, and development work is already underway. Work will be completed well before either provider begins enforcing their new requirements. If you have questions, please use Live Chat in LibraryAware weekdays from 9 a.m. to 8 p.m. ET. You may also email us at libraryaware@ebsco.com.

  

February 1, 2024

New password retrieval process

Back from vacation and can't remember your LibraryAware password? It happens to the best of us. Now when you click "Forgot Password," we'll send you a password reset link to help keep your username and password more secure. Learn more at How can I update or reset my password?


January 26, 2024

Missed the LibraryAware Summer Templates Reveal Party? Don't worry! You can watch the recording here.


December 12, 2023

Watch for the 2024 Summer Reading templates to be released in LibraryAware in January 2024. Want a sneak peek? Join us for the Summer Template Reveal Party!

LibraryAware Summer Templates Reveal Party
Wednesday, January 10th at 2:00 p.m. Eastern.

Get ready to be blown away as we unveil the summer templates that will make planning and promoting your library’s summer reading program a breeze. Dive into the behind-the-scenes of the LibraryAware design process and discover the inspiration that brings these templates to life in this quick 20-minute presentation. And there's a Door Prize!! Attendees will automatically be entered into a drawing to win a $50 gift card from Bookshop.org. (A recording of the webinar will be made available to all registrants, but you must attend the webinar to be eligible for the door prize.) 
REGISTER >>


November 27, 2023

Do you list multiple books or other records in your promotions? We thought you'd like to know...you can now set up more than one at a time! Take any Drag & Drop Email template and quickly insert a list of books or AV titles using the Multiple Records block.


August 31, 2023

Get Ready for Back to School with LibraryAware

Missed this live microtraining? No problem! The recording is now available. 

BONUS - Does your library also subscribe to NoveList Plus? Watch the recorded companion microtraining, Get Ready for Back to School with NoveList Plus.

Check out all training options, live and recorded, at LibraryAware Training & Webinars.


August 9, 2023

Get Ready for Back to School with LibraryAware

Looking for an easy way to promote your educational programs and materials? Join us for this 30-minute microtraining and learn how to find the perfect template and quickly create emails, social media posts, flyers, and more in LibraryAware – everything you need for Back to School!

Thursday, August 24th at 2:00 p.m. ET
REGISTER >>


BONUS - Does your library also subscribe to NoveList Plus? Register for the companion microtraining, Get Ready for Back to School with NoveList Plus, on Tuesday, August 22nd at 2:00 p.m. ET.


March 30, 2023

Get Ready for Summer at the Library with LibraryAware

Missed this live microtraining? No problem! The recording is now available. 

Check out all training options, live and recorded, at LibraryAware Training & Webinars.


February 12, 2023

Important announcement about Facebook integration

Facebook has verified the changes requested to LibraryAware's posting integration. However, posts scheduled before today may fail starting Sunday, February 12. Please reschedule them after your pages have been reauthorized.

ACTION NEEDED: To continue posting to Facebook, your library must reauthorize LibraryAware to post to your Facebook pages as soon as possible, preferably by February 13. Any pages not reauthorized will be listed as invalid. NOTE: This may only be done by the person who is an administrator both in LibraryAware and for your organization’s Facebook page(s). To start the reauthorization, go to this page and follow the steps below under "REAUTHORIZE A FACEBOOK PAGE." For help, please use Live Chat in LibraryAware weekdays from 9 a.m. to 8 p.m. ET. You may also email us at libraryaware@ebsco.com


November 14, 2022

Help Your Library Get the Most Out of LibraryAware

Here at LibraryAware, we know promoting your library, program, collection, services, and more can leave you with limited time and capacity to try ALL THE THINGS, so we’re here to help. Join us for this 30-minute microtraining as we share some tips, strategies, and resources to make sure you are getting the most out of your LibraryAware subscription. Questions are welcome, and attendees get a checklist so you can start putting what you learn into practice right away.

Tuesday, December 6th at 2 p.m. ET
REGISTER >>


November 1, 2022

Introducing Template Modules in the Drag & Drop Email Editor.

Looking for a way to speed up email creation? You’re in luck! LibraryAware’s Template Modules offer a selection of ready-made Containers and Structures you can use to quickly pull in Book/AV records, Events, and RSS items. You can even customize these Modules and save the customized versions to My Modules.


October 24, 2022

Introducing GIF animation in the Drag & Drop Email Editor.

Ready to boost your email engagement in exciting and delightful ways? Insert our ready-to-use custom GIFs or upload your own. Find e-blast templates with GIFs by searching GIF. Or insert one of our custom GIFs into any Drag & Drop Email by inserting an Image Block and searching GIF in the LibraryAware Image Selector. Take a look at our announcement e-blast  featuring GIF template examples!

Check out this help page for more information on including GIFs in your Drag & Drop Emails.


August 3, 2022

Formats and holdings information now included in Drag & Drop Email Editor.

Updates have been made to the Drag & Drop Email Editor book/AV search. Now, when adding a book/AV cover image or including a link to a book/AV record, at the search you will see format (where available). For customers with On The Shelf (OTS), holdings information will also appear. For libraries not using OTS, ensure you are linking to the copy owned by your library by searching by ISBN.

Image search - Book Jackets

Insert Link - Book


June 22, 2022

Autosave is here!

Our Drag & Drop Email Editor just got better! Just save your email once and from then on, your work will be saved automatically. Get the scoop.


June 15, 2022

Promote your NextReads Newsletters

If you’re new to NextReads, or maybe have been using them a while, now is the perfect time to energize your NextReads newsletter promotion. Our designers (with library experience!) have created fresh new templates and graphics that are sure to grab your readers’ attention and grow your subscribers. Find all NextReads templates in LibraryAware by searching NextReads, then refine by the format of the piece you wish to create. And check out the NextReads Promotion Kit for great graphics you can download.

Want to learn more about promoting your NextReads newsletters? Register for our upcoming training:

Promoting Your NextReads Newsletters Using LibraryAware (30 min.)
Do you want to save time while getting more subscribers to your NextReads newsletters? In this 30-minute microtraining we’ll share tips, strategies, and templates to help you effectively promote your NextReads newsletters. Questions are welcome, and attendees get a tip sheet so you can start putting what you learn into practice right away.If you are unable to attend, register anyway and we’ll send you the recording of the webinar.
Tuesday, July 12th at 2 p.m. ET.
REGISTER >>


June 1, 2022

Next live training opportunities

Getting Started with LibraryAware (1 hour)
Join us for an overview of the different features of LibraryAware and learn how to save time, find ready-to-print book flyers, promote an event, create easy e-blasts and newsletters, and a whole lot more! This live overview is for new users or those who are looking for a refresher on key features and offers the chance to ask questions.
Wednesday, June 15th at 2 p.m. ET.
REGISTER >>

Getting Started with NextReads Newsletters in LibraryAware (45 min.)
Join us for this 45-minute session and learn how to get started with NextReads Newsletters, use the Advance List, and create newsletter widgets for your website. This live overview is for new users or those who are looking for a refresher on key features and offers the chance to ask questions.
Thursday, June 23rd at 2 p.m. ET.
REGISTER >>

Promoting Your NextReads Newsletters Using LibraryAware (30 min.)
Do you want to save time while getting more subscribers to your NextReads newsletters? In this 30-minute microtraining we’ll share tips, strategies, and templates to help you effectively promote your NextReads newsletters. Questions are welcome, and attendees get a tip sheet so you can start putting what you learn into practice right away.If you are unable to attend, register anyway and we’ll send you the recording of the webinar.
Tuesday, July 12th at 2 p.m. ET.
REGISTER >>


May 5, 2022

Next live training opportunities

Introducing LibraryAware's New Drag & Drop Email Editor (45 min.)
The new LibraryAware Drag & Drop Email Editor makes creating engaging emails easier and faster than ever. Plus, it includes top features you've been asking for, like mobile responsiveness, video, and more! Join us for this 45-minute introduction as we provide an overview of the editor, detail some of its coolest features, and have time for questions.
Thursday, May 19th at 11 a.m. ET , Wednesday, May 25th at 2 p.m. ET, or Thursday, June 2nd at 11 a.m. ET
Register>>

Easy, Exciting Email! Tips and Best Practices for Irresistible Email in LibraryAware's New Drag & Drop Email Editor (30 min.)
Learn how to make your emails stand out from the crowd and, most importantly, get people to take an action when your message arrives in their inbox! In this 30-minute microtraining, we'll reveal the secrets to creating exceptional library promotional emails in LibraryAware's new Drag & Drop Email Editor. Questions are welcome, and attendees get a recording of the session plus a tip sheet so you can start putting what you learn into practice right away.
Tuesday, May 24th at 2 p.m. ET.   Register>>


April 28, 2022

New Drag & Drop Email Editor is Live  

We're thrilled to introduce the new Drag & Drop Email Editor in LibraryAware! This new editor makes creating emails so much faster and easier than ever before. And yes, there's an undo button and several other features you told us you wanted, so check it out. Learn more in this blog post or jump to our intro page with tutorials and tips for getting started. 


March 29, 2022

Find templates even faster with Collections in LibraryAware

We’re always looking for ways to make working in our products faster and easier. That’s why we’re thrilled to share our latest solution in LibraryAware: template Collections. Collections is a new filter that will allow you to zero in on the templates you need. Check out all the details on Collections on this page or watch this super quick tutorial video.


December 16, 2021

Responsive widgets in LibraryAware

With the release of two responsive book jacket widgets in LibraryAware, mobile patrons will have an even better online experience. Now a library’s booklist will not only rotate but the widget size will automatically adapt to the mobile device. And it couldn’t be easier to get started. Simply choose one of the two new responsive book jacket widgets, select the LibraryAware custom newsletter or NextReads issue you want to feature, pick your preferences for navigation, repeating, and transition duration, and add the code to your website. It’s instantly responsive. Want to update existing widgets to the new responsive layout? Just follow the same steps and replace the old code for your carousel with the new responsive code. We plan to convert other widgets into responsive formats in the future so stay tuned.  Read more.


December 9, 2021

Register for a live training session all about NextReads Newsletters

Getting Started with NextReads Newsletters in LibraryAware
Libraries that subscribe to LibraryAware also get the NextReads newsletter service. NextReads Newsletters automatically deliver curated reading recommendations directly to patron inboxes with customization to your branding and community.
Join us for this 45-minute session and learn how to get started with NextReads Newsletters, use the Advance List, and create newsletter widgets for your website.
Wednesday, January 26th at 2 p.m. ET
REGISTER HERE


November 26, 2021

Register for a live training session

Getting started with LibraryAware
Join us for an overview of the different features of LibraryAware and learn how to save time, find ready-to-print book flyers, promote an event, create easy e-blasts and newsletters, and a whole lot more! This live overview is for new users or those who are looking for a refresher on key features and offers the chance to ask questions.
Wednesday, December 15th at 2 p.m. ET
REGISTER HERE


October 26, 2021

Survey time!

Each year we survey our LibraryAware users to understand how you use LibraryAware, how it helps you, and how we can ensure it keeps meeting your needs. And in these times, with more emphasis on reaching people via digital channels, we’re hearing that your communication and promotional needs are evolving. These survey results will guide our decisions on all things LibraryAware, from which templates we create, to what training we offer, to which features we build or enhance. We hope you will take a few minutes to make sure we know what’s important to you! 

You should have received an email invitation with a link to the survey. If you didn't receive one, please reach out to us at libraryaware@ebsco.com.

 

October 20, 2021

Unique Clicks added to email and newsletter metrics

A new column has been added to the Folder Metrics and Newsletter Send History section under Reports. Unique Clicks tracks how many unique subscribers clicked on links in emails within the selected date range.


September 1, 2021

Register for one of our upcoming live training sessions  

Getting started with LibraryAware
Join us for an overview of the different features of LibraryAware and learn how to save time, find ready-to-print book flyers, promote an event, create easy e-blasts and newsletters, and a whole lot more! This live overview is for new users or those who are looking for a refresher on key features and offers the chance to ask questions.
Tuesday, September 28th at 2 p.m. ET
REGISTER

Ask Us Anything: Your LibraryAware Questions Answered
Have a question about LibraryAware or library promotions? Senior Engagement Consultant Angela Hursh will lead this 45-minute session, open to all LibraryAware subscribers. Questions must be submitted during registration.
Tuesday, October 12 at 2 p.m. ET
REGISTER

August 4, 2021

Register for one of our upcoming live training sessions

Getting started with LibraryAware
Join us for an overview of the different features of LibraryAware and learn how to save time, find ready-to-print book flyers, promote an event, create easy e-blasts and newsletters, and a whole lot more! This live overview is for new users or those who are looking for a refresher on key features and offers the chance to ask questions. 
Tuesday, August 24th at 2 p.m. ET
REGISTER

Promoting 1000 Books Before Kindergarten using LibraryAware templates
In this 20-minute microtraining, NoveList Engagement Specialist Caleigh Haworth will show you the fabulous new templates created by our graphic designers to help you promote 1000 Books Before Kindergarten in your community. Print, email, social media – we have it all! This session is exclusively for LibraryAware customers.
Tuesday, September 14th at 2 p.m. ET
REGISTER

February 26, 2021

Register for our next live microtraining session on Summer Reading Success Using LibraryAware Templates




Your summer reading program is arguably the biggest and most important initiative of the year. The ongoing pandemic may have you worried about building excitement and increasing participation but LibraryAware has you covered! 

Join NoveList Senior Engagement Consultant Angela Hursh in this 20-minute microtraining Thursday, April 1 at 2 p.m. ET. She will share promotional tips and demonstrate how to use templates from LibraryAware to create eye-catching and engaging marketing materials, no matter which summer reading theme you’ll be using. This is a free session exclusively for LibraryAware subscribers. Register today

Watch recorded Readers' Advisory in a Pandemic and Beyond Training Session


Watch the 20-minute microtraining Readers' Advisory in a Pandemic and Beyond for strategies on how to use LibraryAware to promote readers' advisory services. 

Note: You will need an EBSCO Academy account to watch the training session recording. 

February 17, 2021

Use Stacks RSS feed to add content to email newsletters

Use the RSS feed link from Stacks to quickly add in content to an email newsletter. 

February 15, 2021

New RSS feed email templates available

Use our new RSS feed email templates to add blog posts, news, press releases, or events to an email newsletter. 

The Template Management link under Admin is now under Asset Management as well. 

November 17, 2020

Campaign Guides on marketing specific services

Check out our campaign guides for step-by-step instructions on how to promote specific library services. We have guides on reaching new cardholders, teachers, and job seekers.

Promoting Your Collection with LibraryAware video tutorial


Connect your patrons with your collection. Watch for tips on how to use LibraryAware to promote your collection with email marketing, social media, and on your website.

October 21, 2020

New NextReads Newsletters video tutorial

Watch our new Using NextReads Newsletters in LibraryAware video tutorial on our YouTube channel to find more information on how to reach your patrons with our 20+ newsletters. View the other videos in our jump start overview series to learn about the different features or give yourself a refresher. 

October 12, 2020

Learn how to engage new cardholders

Missed our last microtraining session on engaging cardholders? No fear, watch our recorded session on New LibraryAware Templates to Engage Cardholders and Turn Them into Lifelong Fans.   

Note: You will need an EBSCO Academy account to watch the training session video.

September 28, 2020

Watch our new video tutorial on posting to social media
 


Want to get the word out to your patrons and community? Watch our new video tutorial on posting to social media, including Facebook, Twitter, and Pinterest. Learn how to save an image to post to Instagram too. 

September 23, 2020

Learn how to schedule an email campaign for new cardholders



Want to schedule an email campaign for new cardholders? Check out our new help page that outlines how you can do this, featuring our new cardholder e-blast template series.

Also, sign up for our New LibraryAware Templates to Engage Cardholders and Turn Them into Lifelong Fans microtraining session on Tuesday, October 6 at 1pm ET. 

August 26, 2020

Learn how to create and edit templates as a Publisher

In case you missed the live training, watch the recording of Creating and Editing Templates as a Publisher in LibraryAware on YouTube. Check out our LibraryAware training page to see other tutorials and trainings. 

August 21, 2020

Publisher user role will be able to create and edit templates


Users with the Publisher role are now able to create and edit templates for their organization. Sign up for the training session on Wednesday, August 26 at 2pm ET. 

View Subscribers link on Newsletter List page


  
A View Subscribers link now replaces the displayed subscriber counts that were shown previously. This will allow for faster loading times on the Newsletter List page. 

Failed Newsletter send notifications



We have updated the Delivered tab to display messages when a newsletter issue send is currently in progress and when it has failed to send. When a newsletter issue send is in progress, it will be labeled “delivery in progress.” When a newsletter issue fails to send, an error message reading “Not Delivered, please contact us for assistance” will appear to the right of the newsletter issue. 

June 26, 2020

Announcing: Promotions are now folders in LibraryAware


We have changed “Promotions” to “Folders” and have introduced new tools that allow users to find, edit and publish files quickly. This update makes it easier for users to create and organize their work. Watch our video overview of the new features, and read how to create, edit, and archive folders

May 20, 2020

Watch recorded Promoting Your Books Online training session

Get new ideas for promoting your collection digitally by watching our 15-minute microtraining session: Promoting Your Books Online

Note: You will need an EBSCO Academy account to watch the training session video. 

April 13, 2020

Upcoming Training Session on Promoting Your Books Online


Register for our Promoting Your Books Online 15-minute microtraining session, which will take place on Tuesday, April 21, 2020, 1:30 pm, Eastern Daylight Time.

Want a quick tutorial with ideas for promoting your collection digitally? Join us for an online microtraining session where you’ll get ideas and inspiration for collection marketing through email, on your website, and on social media using LibraryAware.

March 30, 2020

Want to let your patrons know about your e-books that are available to be checked out right now? Add a link to available e-books in your NextReads newsletters by following the steps here

March 23, 2020

We have resources to help you communicate about the impact of COVID-19 on your library on our special resource page. We continue to add new resources so check back.

Join us for a special live webinar that is a part of EBSCO's global webinar series:

Great Reads for Not-So-Great Times

Thursday, April 23 at 6:00 AM | 1:00 PM | 8:00 PM
All times are Eastern time zone. 

February 20, 2020

Template tailoring: Getting the right fit for social media and digital signs



Creating a social media post or digital signage? Use our widget template guide to pick out the right size for your needs.

February 17, 2020

New navigation bar and larger widgets coming this week


The week of February 17, LibraryAware will have an uptime deployment to enable the following updates: 
  • You will be able to add your library's privacy policy to email opt-in pages.
  • The links you click to navigate around LibraryAware will be moved into the black bar at the top of the page for improved accessibility.
  • We're adding an icon in the navigation bar that links to this "What's New in LibraryAware" page where you can learn about LibraryAware's newest product features, documentation, tips, content and more.
  • The LibraryAware.com page, where some of you log in, will get a new look.
  • LibraryAware widgets, which enable you to create carousels and images to embed on the web, will get upgrades that allow you to create and post larger, higher-resolution images to social media, digital signage, websites and more.
For more information about these features, click here.

LibraryAware will remain available during this week's deployment, and you should be able to use the system as you normally do. If you have any questions, please don't hesitate to reach out to us at libraryaware@ebsco.com

December 16, 2019

Browse all templates feature coming Thursday


We heard your feedback on how you love browsing templates within a format. Starting Thursday around mid-day (EST), just go to the Promotions Tab, click the Create Item link, then under the Refine Results sidebar on the left, click on the format you want to browse to see all templates in that format. (Once the browsing feature is live, you'll need to refresh your browser to see it.) 

December 13, 2019

Want to supercharge your LibraryAware search? Watch our new video tutorial here:

https://www.youtube.com/watch?v=Re00GJgvRBs

November 21, 2019

You all have spoken, and we are here to deliver! We are proud to unveil our shiny new search bar, getting you to one of our 7,500+ and growing templates even faster than before!  

You can find our new search bar in two different ways:

  • Click on the Home button at the top of your screen, and you will find the search bar above the New Releases section.

  • Or click on the Promotions button at the top of your screen, and then click the Create Item under the Promotion you would like your item saved in.  

  •  You will then be taken to the search bar page.


Once you type in your search terms, whether it is “storytime” or “summer reading,” you will be able to refine your results on the left. You can refine your results by organizations, formats, and audience.
 

For example, you can search “storytime” and then check the Bookmark-2-page checkbox to find just the templates that have that keyword and format.


You can also use the Sort drop down menu located under the search bar and on the right. The search results will default to the most relevant results first, but you can also choose to sort by:

  • Date Created – Newest First
  • Date Created – Oldest First
  • Template Name – A to Z
  • Template Name – Z to A  


The number of results returned from your search will display under the search bar. 


You can navigate through the pages of results at the bottom of the page by clicking on the arrows or the page numbers.

 

Once you have found a template you would like to use, click on the Preview button to take a closer look. 


Click on the blue Create button from either the template thumbnail or the preview to open the template up in the editor. Make your changes, save, and spread the word with another beautiful LibraryAware template!

Feedback and Knowledge Base